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Resume from 11 January 2018

Спа директор in Baku

I am looking for a job in Baku, $3,000, full time
Иордакеску Ина Дмитриевна
Иордакеску Ина Дмитриевна 43 years old, Chişinău, Moldova, higher education
+373 (60) 26X-XXX

Work experience

Director of SPA
3 years 4 mo. Nov 2013 - Mar 2017
Rixos, Almaty
3 years 4 mo. Nov 2013 - Mar 2017
Spa Director
Develop Spa’s Marketing Strategy and ensure a consistent image is being portrayed. Prepare budget.
Create ongoing in-house and outside promotions and activities to stimulate sales, staff and customers.
Maintain professional relationships with suppliers and providers.
Anticipate, identify and ensure customer needs are being met in the best possible way.
Monitor customer satisfaction with surveys, focus groups and comment cards.
Guide staff to become caring problem solvers, cooperative, accommodating and fair.
Manage inventory effectively; follow purchasing standards; ensure compliance. Control ongoing service and product margin analysis to ensure profitability.Developing team member’s skills.
Spa 2200 meter square, steam rooms ,2 saunas, indoor swimming pool, GYM, 2relaxing areas,7 massage rooms,2 scrubbing rooms, aerobic room, terrace, Turkish Bath, vitamin bar.

Higher education

University, Chishinau
Tourism and Hotel services management
4 years 10 mo. Sep 2003 - Jul 2008


Russian - fluent, English - fluent, Turkish - advanced, Romanian - advanced, Arabic - basic

Additional information

Graduated from the Hospitality Management and Tourism University (5 years), extensive experience in both Brand Management and Administration with the Four Seasons Hotel Group and Le Meridien, and have over 16 years of experience in the Hospitality Industry in Restaurant Management, Client Liaison and Spa Management

Resume number: 112 | views: 829
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